If you live in Saline or Ann Arbor, Michigan, and “Best residential roofing contractor” is a phrase you’ve been Googling, you may feel overwhelmed by all the choices. How do you know which one to choose when they all have appealing websites?

Here are the top qualities to look for when vetting local roofing services in the Ann Arbor area.

Experienced

Choosing an Ann Arbor roofing company with experience usually means its team members have seen all sorts of scenarios and know how to approach them. That means they won’t bat an eye when you come to them with your unusual roofline or multiple material types. 

Experience doesn’t necessarily equate to knowledge, so it shouldn’t be the main factor in making your decision. However, it’s a good starting point when searching for roof repair or roof replacement.

residential roofing ann arbor, residential roofing services, residential roofing contractors, In progress photograph of roofing project by PD Home Exteriors in Michigan

Licensed, Insured, & Certified

Getting your roof repaired by licensed and insured professionals is an absolute must. You want someone who complies with all code requirements and completes the job with high ethics and safety in mind. This is non-negotiable for your peace of mind and the good of everyone involved.

Another useful box to tick? Certifications. Roofing companies that have made the effort to become certified by professional organizations, material manufacturers, or other entities demonstrate a drive for excellence and up-to-date knowledge of the latest roofing best practices and trends.

Obsessed With Quality

This goes without saying, but you want a high-quality roofing installation in Ann Arbor, both in terms of labor and materials. Looking for experienced, licensed, and certified professionals will better ensure quality labor. 

For materials, explore a contractor’s website and look for mentions of which brands they use. Then, do your research on the quality of their work. And don’t be afraid to contact the roofer or material manufacturer to ask your questions.

Affordable

Roof repair or replacement services in Southeast Michigan can be quite an investment, so find a contractor that will accommodate your budget. Look for one that offers material types at varying price points, financing options, and possibly even discounts.

Roofing project in progress by PD Home Exteriors in Ann Arbor, Michigan.

Local & Personable

If you work with a roofing company that’s local to your area, you can expect to work with a contractor that:

  • Understands local building codes and regulations
  • Provides more responsive and personalized service
  • Maintains an established reputation
  • Offers competitive pricing

Beyond that, you get the satisfaction of supporting a small business and investing in your community!

Also, choosing a personable and likable contractor will improve your overall experience. Don’t forget to check out the “about us” section on a company’s website and see what you can learn about leadership and team members.

Community-Minded

Feel good about supporting a business that gives back to the community. Do they donate a percentage of their profits? Do team members participate in town events or serve on local boards? If you recognize the owners or could see yourself bumping into them on the streets of Saline, then that’s a great sign you’re working with one of the best! You can more easily place your trust in a roofing company that shows they’re invested in the community where they do business.

Customer-Oriented

Last but certainly not least, choose an Ann Arbor roofing contractor who provides superior customer service. According to a 2024 survey, the majority of people find contractors by word-of-mouth recommendations. Do you know which companies garner the most referrals? Those that put the customer first and provide the best customer experience.

To determine whether the contractor is customer-oriented, ask your friends and acquaintances if they’ve heard of them and read online reviews. Gauge for yourself during in-home consultations. Does the roofing rep actively listen and ask questions? If the answer is yes, then that’s a good sign that you’ll receive top-notch customer service throughout the job process.

Your Local Roofing Contractor in Ann Arbor

When hunting for the best residential roofing contractor in Ann Arbor, say goodbye to that feeling of being overwhelmed by a long list of search engine results. Equip yourself with a checklist of qualities to look out for, including experience, licensure, certifications, affordability, quality, personality, generosity, and customer service.

Joel and Chris founded PD Home Exteriors with the mission to fill the void of good customer service in the roofing industry. Dedicated to excellence, we hold prestigious certifications and fulfill continuing education requirements to stay current on the latest technology and trends.

We’re here as your local Ann Arbor roofing contractor to meet all your asphalt roofing needs. Contact us today to schedule a free, no-hassle, in-home estimate.

You can also explore more info on our residential roofing services near Ann Arbor and learn more about Joel and Chris. We look forward to serving you!

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